Legacy Application Support: More than Just “Keeping the Lights on” at UNC Health Care
University of North Carolina Health Care (UNC Health Care) undertook an initiative to implement Epic throughout its entire health system. Due to the scale of this massive project, UNC needed to allocate all of its internal resources to the implementation of the new system. Because of that, UNC Health Care engaged Leidos Health to provide 24x7 support for many of its primary existing applications.
Read how UNC Health Care and Leidos Health worked together to:
- Support 86 applications across eight application vendors
- Support all applications through Leidos Health resources working primarily remote
- Respond to over 8,000 user calls for help
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