Fast, expert support that delivers.
When clinical or business issues arise, your hospital employees demand immediate assistance and fast resolution. An understaffed, under-trained IT Help Desk can be quickly overrun with clinical application support calls, causing slow response rates, dissatisfied users, and unattained quality and patient care objectives. In the end, your direct and indirect costs soar.
With our proven Clinical Service Desk solution, you can easily and cost effectively add 24x7x365 Level One support into your hospitals and healthcare organizations. Access to our highly skilled support analysts, trained on all major hospital clinical and business information systems, can be integrated as a complete support solution or a complement to your existing IT Help Desk and Level 2 support teams.